Culture & Governance

Culture & Conduct

Culture and conduct are key topics for the FCA. The regulator considers that a healthy culture is a key part of firms achieving the right outcomes for consumers, and for their own staff. There is now more of a focus on personal conduct, with the regulator taking non-financial misconduct just as seriously as it does financial misconduct.

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SMCR

The Senior Managers and Certification Regime introduced a new framework for individuals working in financial services firms.

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