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"We hold them in high regard because they deliver over and above what we could expect. They are trusted partners, looking after our business and working with us. A great, extended part of our management team." — Chambers UK 2014


Latham & Watkins has advised on many of the world’s largest and most complex business process, IT and network outsourcing transactions.

A Powerful Combination of Experience and Commitment

Latham’s outsourcing lawyers understand the commercial fundamentals that drive outsourcing transactions, know what is “market” and offer keen insight into the protections suppliers can expect to win in negotiations.

The Outsourcing Practice combines a detailed appreciation of the technical, organizational and commercial pressures that impact outsourcing transactions with the collective knowledge and experience of more than 100 technology transactions lawyers worldwide. The team is committed to injecting innovation and best practices into outsourcing transactions. Practice lawyers have negotiated outsourcing transactions throughout the United Kingdom, North America, Continental Europe, Asia Pacific and Africa, and across all industries.

Latham has developed a series of award-winning outsourcing tools and contract structures that reduce time spent in negotiations and enable resource-constrained project teams to run multiple work streams. The practice delivers additional value to clients through seminars, trainings and client alerts and seeks to demonstrate the benefits of outsourcing to the wider community through pro bono initiatives.

Comprehensive Expertise

Latham represents clients throughout the full life cycle of outsourcing transactions, including:

  • RFP process
  • Contract negotiations and re-negotiations
  • Post-contract support

The firm’s lawyers have comprehensive experience in outsourcing a full range of business process services, IT and telecoms – both onshore and offshore. Services that Latham has helped outsource include data center operations (mainframe and midrange, grid computing and storage) and distributed computing and service desk.
The practice has also helped clients outsource systems implementation and integration, supply chain management and logistics, and finance and accounting. Credit card processing, insurance applications and underwriting, facilities management and assisted business transformation are functions that have been outsourced with the help of Latham’s lawyers.