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US Consumer Protection

Latham’s US Consumer Protection Practice helps consumer-facing companies navigate complex regulatory scrutiny from the Federal Trade Commission (FTC), state attorneys general (state AGs), and other authorities. From proactive compliance and risk management to investigations, enforcement, and litigation, we leverage deep experience engaging with regulators to help clients safeguard their business and maintain consumer trust.

Practical Compliance Counseling

We partner with product, engineering, and legal teams to design compliance programs that meet regulator expectations, translating rules into actionable playbooks across dynamic industries like fintech, retail and e-commerce, and media and advertising. Our counseling spans all aspects of consumer protection, including privacy and data security, auto-renewal and negative options, click-to-cancel requirements, disclosures, and “junk fees” — helping clients avoid regulatory surprises, reduce risk, and accelerate product launches.

Regulatory Investigations and Enforcement Defense

We routinely represent clients facing FTC and state AG investigations and defend against enforcement actions and litigation, including Section 5 matters, market studies and 6(b) orders, and consent decree obligations. We engage early with regulators to align priorities and timing, narrow overbroad inquiries, and challenge unreasonable requests where appropriate. We have a proven track record of closing inquiries without enforcement and achieving favorable outcomes in high-stakes matters before the FTC.

Unmatched Interdisciplinary Capabilities

No other firm matches Latham’s combination of market-leading Antitrust & Competition, Artificial Intelligence, Technology, Privacy & Cyber, and White Collar Defense & Investigations capabilities. Our interdisciplinary teams bring deep technical fluency across evolving technologies — such as AI, digital assets, connected devices, and cloud services — and strong working relationships with FTC staff and senior leaders. Drawing on unparalleled government and industry experience, we deliver practical solutions that help clients navigate government scrutiny, respond decisively, and stay focused on growth.