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Latham & Watkins Represents Paris-Based Webhelp in US$4.8 Billion Combination with Concentrix Corporation

March 29, 2023
Cross-border team advises on transaction creating a global customer experience leader well-positioned for growth.

Today, Webhelp and Concentrix Corporation (Nasdaq: CNXC) announced they have entered into exclusive negotiations to combine in a transaction valuing Webhelp at approximately US$4.8 billion, including net debt. Webhelp, based in Paris, France, specializes in sales, marketing and payment services across 58 countries in Europe, Latin America and Africa. Concentrix, based in Fremont, California, provides customer experience solutions and technology across 40 countries on six continents.

This transaction will create a leading global customer experience provider, crystallizing the ambition of the two companies to play a major role in the customer experience industry and further accelerate their respective development. Webhelp and Concentrix have both experienced exceptional growth over the past two decades, and want to enhance the strong complementarity of their offers and expertise to expand the breadth and global reach of high-value services and digital capabilities. The complementary global presence will provide a homogeneous services offering to all international clients.

Latham & Watkins LLP represents Webhelp in the transaction with a corporate deal team led by Paris partner Alexander Crosthwaite and Chicago partner Christopher Drewry, and Houston counsel Thomas Verity, with associates Megan Staub, Thibault Burnier, Andrew James, Daniel Martel, Armand Levivier, Jack DeMeulenaere, Claudia Wang and Giovanni Novi. Advice was also provided on capital markets and SEC matters by Chicago partners Roderick Branch and Alexa Berlin, Washington, D.C. partner Jason Licht, and Washington, D.C. counsel Christopher Cronin, with associate Andrew Rutsky; on antitrust matters by Frankfurt partner Max Hauser, Paris partner Mathilde Saltiel, Washington, D.C. partner Jason Cruise, and Washington, D.C. counsel Britton Davis, with associates Judith Jacop and Carla Palma; on tax matters by Paris partner Olivia Rauch-Ravisé and Washington, D.C. partner Nicholas DeNovio, with associates Robert Christoffel and Hugo Matricon; on debt financing matters by Washington, D.C. partner Jennifer Van Driesen and Chicago partner Cindy Caillavet Sinclair; on benefits and compensation matters by Paris partner Matthias Rubner, Chicago partner Benjamin Rosemergy, and Chicago counsel Leah Segall, with associate Cosma Scutiero; on regulatory matters by Washington, D.C. partner Damara Chambers and Hamburg counsel Jana Dammann de Chapto; on data privacy matters by Paris partner Myria Saarinen with associate Charlotte Guérin; and on intellectual property matters by New York counsel Carrie Girgenti.