Close-up of blue fiber optics.
Our Work

Latham & Watkins Advises Bessemer Venture Partners in the Sale of Its Portfolio Company Fin to Salesforce for US$3.6 Billion

September 10, 2026
Firm represents the venture capital and private equity firm in the transaction.

Salesforce (NYSE: CRM), the world’s number one AI CRM, has announced it has completed its acquisition of Fin, formerly Intercom, an industry-leading customer agent company. The close of the acquisition brings Fin’s customer agent platform and world-class technical AI team to Salesforce, along with an established global customer base of more than 30,000 companies.

Latham & Watkins LLP represented Bessemer Venture Partners in the transaction with a corporate team led by Bay Area partner Brian Patterson, with associate Luke Blackett.

Endnotes