Culture and conduct are key topics for the FCA. The regulator considers that a healthy culture is a key part of firms achieving the right outcomes for consumers, and for their own staff. There is now more of a focus on personal conduct, with the regulator taking non-financial misconduct just as seriously as it does financial misconduct.
Listen below to how companies can effectively measure, monitor, and improve corporate culture in the face of increasing regulatory and stakeholder scrutiny, part of our Connected With Latham podcast series.
Resource
With a marked recent increase in the number of whistleblows across the financial services sector, this guide highlights recurrent themes and common drivers, and poses gently provocative self-assessment questions against which firms can usefully benchmark themselves.
The role and expectations of bystander employees: the missing piece of the puzzle?
We explore whether culture-oriented organisations may be missing an important trick by effectively overlooking the potential real-time interventional role of employees who observe a colleague’s inappropriate behaviour – the so-called employee bystander.
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Culture — A Practical Framework for Sustainable Change is an easy to use toolkit and self-assessment resource that enables organisations to monitor, evaluate, and shape their workplace culture.